Renxin Thermal Solutions

General Terms and Conditions of Business
Shipping Policy
Thank you for visiting and shopping at RenXin-Seiko Industry Co., Ltd..
 Shipment processing time
 All orders are processed within 3–10 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.If we are experiencing a high volume
 of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
 Shipping rates and delivery estimates
 Shipping charges for your order will be calculated and displayed at checkout. The shipping will take about 1-15 business days.*Free shipping on orders of $200 or more for domestic shipping.
 Shipment Confirmation and Order Tracking
 You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
 Customs, Duties, and Taxes
 RenXin-Seiko Industry Co., Ltd. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s 
  responsibility (including tariffs, taxes, and other costs).
 Damages
 RenXin-Seiko Industry Co., Ltd. is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging 
materials and damaged goods before filing a claim.
 Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact
 the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded. RenXin-Seiko Industry Co., Ltd. will 
 not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
 Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Call +86 769 8182 2159
Or alert us at  sales@renxin-precision.com 
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. 
 Allow up to 21 days for the investigation.
PRIVACY NOTICE
Last updated December 14, 2022
This privacy notice for RenXin-Seiko Industry Co., Ltd. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services
 ("Services"),such as when you:  Visit our website at Http://www.renxin-precision.com or any website of ours that links to this privacy notice  
  Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?  Reading this privacy notice will help you understand your privacy rights and choices. 
If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at  sales@renxin-precision.com
SUMMARY OF KEY POINTS? This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each 
key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process?  When you visit, use, or navigate our Services, we may process personal information depending on how you interact with RenXin-Seiko Industry Co., Ltd. 
and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information?  We do not process sensitive personal information.
Do we receive any information from third parties?  We do not receive any information from third parties.
How do we process your information?  We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply 
 with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information?  We may share information in specific situations and with specific third parties. Click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights?  The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us. We will consider and act upon any request 
in accordance with applicable data protection laws. Want to learn more about what RenXin-Seiko Industry Co., Ltd. does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
 6. HOW LONG DO WE KEEP YOUR INFORMATION? 
7. DO WE COLLECT INFORMATION FROM MINORS?
 8. WHAT ARE YOUR PRIVACY RIGHTS?
 9. CONTROLS FOR DO-NOT-TRACK FEATURES
 10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
 11. DO WE MAKE UPDATES TO THIS NOTICE?
 12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT? 
Personal information you disclose to us, In Short: We collect personal information that you provide to us, We collect personal information that you voluntarily provide to us when you register on the Services,   
express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you  contact us. Personal Information Provided 
by You. The personal information that we collect depends on the context of your interactions with us    and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Names  :            _____________                       
Phone numbers:_____________          
Email addresses :________________
Mailing addresses: _______________  
 Billing addresses: _____________     
Usernames:          _______________        
Passwords:             _______________
Sensitive Information. We do not process sensitive information.Payment Data. We may collect data necessary to process your payment   if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is     stored
 by ______You may find their privacy notice link(s) here: ______All personal information that you provide to us must be true, complete,    and accurate, and you must Notif us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?  In Short: We process your information to provide, improve, and administer our Services 
 communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with  your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and 
 log in to your account, as well as keep your account in working order. To deliver and facilitate delivery of services to the user.     We may process your information to provide you with the requested service. To save or protect an individual's vital interest. We may     process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION? In Short: We only process your personal  information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to  comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
 If you are located in the EU or UK, this section applies to you.The General Data Protection Regulation (GDPR) and UK GDPR require 
 us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your 
 personal information: Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for    a specific purpose. You can withdraw your consent at any time. Click here to learn more.Performance of a Contract. We may process your personal   information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into  a contract with you.Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations,  such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in  litigation in which we are involved.Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or  the vital interests of third party, such as situations involving potential threats to the safety of any person.If you are located in Canada, this section applies to you. We may process your information if you have given us specific permission (i.e., express consent) to use your personal  information for a specific purpose,         or in     situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any     time. Click here to learn more. In some exceptional cases, we may be legally permitted under applicable law to process your information without your  consent, including, for example:If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way  For investigations  and fraud detection and prevention For business transactions provided certain conditions are met If it is contained in a witness statement and the collection  is necessary to assess, process,       or settle an insurance claim For identifying injured, ill, or deceased persons and communicating with next of kin If we have    reasonable grounds to believe an individual  has been, is, or may be victim of financial abuse If it is reasonable to expect collection and use with consent would  compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement  or a contravention of the laws of Canada or a province,  If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating   to the production of records,  If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with  the purposes for which the information was produced, If the collection is solely for journalistic, artistic, or literary purposes, If the information is publicly    available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? In Short: We may share information in specific situations described in this section and/or with the following third parties. We may need to share your personal information in the following   situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company         assets, financing, or acquisition of all or a portion of our business to another company
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? In Short: We may use cookies and other tracking technologies to collect and store your information We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.  Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfill the purposes  outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes  set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No  purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we  have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible  (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it   from any further processing until deletion is possible
7. DO WE COLLECT INFORMATION FROM MINORS? In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or  that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from     users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our    records.   If you become aware of any data we may have collected from children under age 18, please contact us at salse@renxin-precision.com
8. WHAT ARE YOUR PRIVACY RIGHTS? In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK),  and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your  account at any time. In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include  the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your  personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your  personal information. You can make such a request by contacting us by using the contact details provided in the  section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to  complain to your local data protection supervisory authority. You can find their contact details  here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are located in Switzerland, the contact details for the   data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html. Withdrawing your consent: If we are relying   on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to  withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the  section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below However, please note that this will not affect the lawfulness of the processing  before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing  grounds other than consent. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and  promotional communications at any time by replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details  provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may  still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to  respond to service requests, or for other nonmarketing purposes. Account Information If you would at any time like to review or change the  information in your account or terminate your account, you can Contact us using the contact information provided. Upon your request to terminate your  account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to  prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. 
  Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our  Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
9. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such,  we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online  If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: Yes, if you are a resident of California     you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the  "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about  categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with  which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have  a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of  such data, please contact us using the contact information provided below and include the email address associated with your account and a statement  that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely  or comprehensively removed from all our systems (e.g., backups, etc.).
11. DO WE MAKE UPDATES TO THIS NOTICE? In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.  We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notif you either by prominently posting a notice of such   changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your  information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may email us at 
 sales@renxin-precision.com or by post to: 
RenXin-Seiko Industry Co., Ltd. 30 Weijian Road, Zone E, Weijian Industrial Park, Chashan Town Dongguan City, Guangdong 523385 China
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws  of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request   to review, update, or delete your personal information, please submit a request form by clicking here. This privacy policy was created using  Termly's Privacy Policy Generator
Return & Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may contact us if it can be returned. 
RETURNS All returns must be postmarked within 2 days of the purchase date. All returned items must be in new and unused condition, with all original  tags and labels attached.
RETURN PROCESS To return an item, please email customer service at sales(@)renxin-precision.com [Please remove “()” when you email us] to obtain    a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof  of purchase / the return form provided / other], and mail your return to the following address:
 RenXin-Seiko Industry Co., Ltd.  
 Attn: Leakey Leo  
30# Weijian Road, Zone E, Weijian Industrial Park, Chashan Town Dongguan City, Guangdong Province, 523385 China
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, $[Dollar Amount] will be deducted from your return to cover shipping charges,
REFUNDS  After receiving your return and inspecting the condition of your item, we will process your [return] or [exchange]. Please allow at least 3 days from the receipt of your item to process your [return] or [exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending  on your credit card company. We will notif  you by email when your return has been processed.
EXCEPTIONS All the customize items cannot be returned or exchanged. For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note A $15 restocking fee will be charged for all returns in excess of $100 If you have any questions concerning our return policy, please contact us at:  Phone: 
+86 769 8182 2158 , +86 769 8182 2159 , +86 769 8182 2156 Fax: +86 769 8182 2157     E-mail: sales @renxin-precision.com